OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
122 ratings and 85 comments received in the last 90 days.
04 May 2025
A great handover experience. Very welcoming , friendly and helpful . Nothing was too much trouble .
28 April 2025
Profesional advice. Friendly atmosphere but on business level.
23 April 2025
We are both very happy with our new convertible.
15 April 2025
Kept me updated throughout the whole proccess
06 April 2025
My beautiful experience began from the moment Diane saw me in the BMW showroom. Her smile, conversation felt pleasant, walking slowly across to the MINI showroom. Tommy took over, I felt comfortable, NOT RUSHED or JUDGED, he saw me not my disability
05 April 2025
So pleased with everything. Time Tommy spent with Sam and myself initially ordering the car, test drive and setup when delivered.
04 April 2025
I knew everything that was happening and was kept on the loop throughout.
02 April 2025
All very positive and straightforward experience. Seem very genuine to have you as a customer
02 April 2025
Team berry Croydon were brilliant
14 May 2025
Mini service took a coupe of hours with detailed printed information of result.
12 May 2025
Good
12 May 2025
Excellent service and communication throughout.
12 May 2025
They kept me up to speed everything that was happening to my car..
09 May 2025
I was satisfied
09 May 2025
It was a first class job carried out, and all the staff were very helpful.
07 May 2025
Because I always get first class service and courtesy from this company.
07 May 2025
I was very satisfied. The service experience was great. Able to read and enjoy herbal tea while waiting.
07 May 2025
Fixed the car and brilliant valeting of the vehicle
01 May 2025
All comfortable
08 May 2025
The team were amazing. Very responsive and made the purchase special.