OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
87 ratings and 67 comments received in the last 90 days.
02 July 2025
Kiera was great in answering all our questions and advising best options. Promt info sent over
01 July 2025
Great service from Richard, Tracey, Asif and Adil in Croydon.
25 June 2025
Tracey & Adil gave excellent service. This is the 2nd car Adil has sold me
04 June 2025
The car was lovely, clean, and presented nicely. The unveiling was super sweet and a new experience for me. Tommy & Richard said a farewell, which was a nice touch.
30 May 2025
Very helpful staff and clear information given
29 May 2025
I loved unveiling my new car and Kira talked me through the many features my new car has.
22 May 2025
Very Helpful friendly staff from the moment you enter the showroom
22 May 2025
The staff were very friendly and helpful, and always very supportive throughout the process. It did not seem pushy when interacting with them, they allowed me time to make my decision and make sure it was right for me.
08 May 2025
The team were amazing. Very responsive and made the purchase special.
09 July 2025
MOT and break fluid change done well
09 July 2025
Very helpful team, good communication
09 July 2025
Diane kept me updated at all times in her usual extremely pleasant way
04 July 2025
Great communication and Prompt
04 July 2025
Good feedback and prompt response to a query.
03 July 2025
Really helpful and lovely people!
03 July 2025
I was surprised I had to wait until the Wednesday after dropping my car to you on Friday to collect it.
02 July 2025
No issues and all great
27 June 2025
Customer service was excellent
27 June 2025
It was all very good
04 July 2025
Yes very all went smoothly