OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 82 comments received in the last 90 days.
13 August 2024
Everything done very efficiently.
05 August 2024
Went out of their way to source the exact model I wanted to test drive. Found this at another centre and arranged for car to be brought over to Croydon for me to test drive.
05 August 2024
Adil was honest in his approach, responded to our requests and needs replied promptly when we emailed or called. The rest of the team (Frankie, Kayleigh etc) seemed to work seemlessly with him and it made it a really pleasurable and easy expereince
02 August 2024
They went above and beyond with their customer service.
24 July 2024
Everyone has helped so much in guiding me through everything.
22 July 2024
Thank you to Frankie & Adil - really love my new Mini. They went the extra mile to make sure I was happy
17 July 2024
Polite and friendly
17 July 2024
Adil Khan and Kylie Mitchell provided us with an excellent service and went out of their way to find us the vehicle of our choice. Communication through was excellent
07 July 2024
The help I was given on selecting the car that fitted exactly my needs was superb. The car handover was perfect, and everything was explained.
15 September 2024
The receptionist was very welcoming and easy to deal with.
14 September 2024
Good customer service and friendly staff
14 September 2024
work carried out on schedule
14 September 2024
Very good service
14 September 2024
All is working well in the car
13 September 2024
Awesome staff member on the front desk. Who showed me around my car and all its details.
09 September 2024
Everything done in a friendly and timely fashion
09 September 2024
Booking was easy and I was kept informed of my car's processing.
08 September 2024
Very friendly
02 September 2024
Well looked after
15 September 2024
The website made it Easy to spec and locate an available car.